What is the party timeline?

PREP: Arrive 30 minutes prior to the party’s start time to begin setting up in the designated party area, if you choose. The Hive team will be on hand during this time preparing and helping you get set-up. Please have guests arrive at the start time of your event.

PLAY: The majority of time is for play in the indoor playground. After checking in near the front entrance, all guests will review play expectations and be directed into the playground. Food and drinks can be available to all guests in the party area during this time. If you have added on a craft, tattoos or sensory play, this will also take place the first 60 minutes of play time.  

PARTY: The last 40 - 50 minutes of party time is for celebrating the special birthday guest/s of honor with song, cake, ice cream, sharing party favors, etc. At this time, the play space is closed for the remainder of the event. We kindly request that your guests are exiting The Hive at your designated party end time. Our staff will help take care of packing up food, gifts and other items you'd like to bring home.

What are the party time slots?

Saturdays: 

12:00pm - 2:00pm

2:30pm - 4:30pm

5:00pm - 7:00pm 

3:00pm - 5:30pm (Ultimate party only)

Sundays: 

12:00pm - 2:00pm

2:30pm - 4:30pm

3:00pm - 5:30pm (Ultimate party only)

How does adding additional time work?

Additional time (30 or 60 minutes) is available for Sunday parties only. Extra time will be added to the beginning of the 12:00 PM party or the end of the 2:30 PM party. For example, adding 60 minutes to a 12:00 PM party moves the start time to 11:00 AM, while adding 60 minutes to a 2:30 PM party extends the end time to 5:30 PM. 

How much does it cost to add extra time?

The cost $125 for 30 minutes or $250 for 60 minutes. 

How many children can attend (guest count)?

The Buzz Party includes up to 15 children, the Premium Party includes up to 20, and the Ultimate Party includes up to 30. Additional children may be added for a fee—$20 each for a Buzz Party and $25 each for a Premium and Ultimate Party—payable at the end of your event. Express Parties have a maximum limit of 15 children.

Who would be included in the guest count?

The birthday child is not included in the guest count. Only children who are actively playing on the playground are counted. This means that infants and teens who are not actively participating in the party activities are excluded.

Can I have a really large party, for 30+ kids?

Yes! Parties with 30+ kids can be booked through our Ultimate Party Package. Want to talk about your large party or if you have any questions, please feel free to call us at (504) 410-5013. 

Do I have to put down a party deposit?

Yes, to reserve your party time, there is a $200 party deposit plus $7 processing fee.

When do I pay my balance?

You can pay your final balance at the conclusion of your party, before you leave. Cash, credit card or Venmo are accepted forms of payment. A processing fee is applied if the balance is paid with credit card/Venmo (3%) or Apple Pay (6%). If you'd like to pay in advance or installments, let us know and we can send you an invoice. 

Is there music?

Yes! We have a bluetooth speaker in the party space and an additional one in the indoor playground space.

Are tips accepted?

Our party assistants receive 100% of tips. If you feel inclined to show your appreciation, tips are graciously accepted.

When can I arrive to set-up?

You may arrive 30 minutes prior to your party start time to begin setting up. Our team will be on hand to help.

Can I drop off my decorations before my party?

No, unfortunately we do not allow early drop offs however, you will have two team members assisting with party prep 30 minutes prior to your party’s start time. 

Do you provide plates, napkins and utensils? 

Yes, we do have two sizes of plates (for cake and food), utensils and napkins. They are all white.

Can we bring our own food & drinks?

Yes, outside finger foods and drinks are welcome! We recommend keeping your food setup to one 8-foot table for a smooth party experience. Larger spreads may include an additional clean-up fee.

Can I bring my own ice chest?

Yes, you can bring your own ice chest. We do have some smaller containers that hold drinks and ice that you are welcome to use. 

Can I bring chaffing dishes? 

No, chafing dishes (metal cooking or serving pan on a stand with an alcohol burner holding chafing fuel below it) are not allowed. We do have a table-top warming mat available for use. 

Can I bring alcohol?

Yes, but please keep in mind that excessive alcohol use is prohibited and there are no food or drinks allowed in the designated play space.

Do you have a refrigerator, freezer or ice?

Yes, we do have a refrigerator, small freezer and ice available. 

How many tables are there in the space for parties?

There are three tables for kids and three tables for adults. Each table seats six. We can add 4 more tables if necessary. We also have two 8' serving tables and two decorative tables to use for food, drinks, gift, etc.

What are party favors you offer? Can I bring my own?

For Premium parties, we offer a choice of Hive-themed water bottle, ice gel packs, beach ball (inflated or deflated) and clip board with crayons + Hive coloring sheet. This is subject to change. You're welcome to bring your own favors too, if you'd like.

What is the "sensory-play activity" included in the Premium Package?

It is kinetic sand with "Hive-Themed" toys, tools, etc. to play with in the sand. This is set up in a nook in the indoor playground area. 

Will I have to worry about other parties or customers in the facility during my event?

No, all party packages include private rental of the facility. 

Do I need to clean up after the party?

Our staff is there to clean up and assist you in packing up your party items. 

What if I want to change my package choice as the party gets closer?

Yes. We send out a final party email five days before your event to get the details pinned down. At this time, if you'd like, you could switch from a Buzz to a Premium package or vice versa as well as add on additional pizzas, activities like soft play, hands-on sensory play, a craft activity, glitter tattoo application.

Do you have high chairs or booster seats for use?

Yes, we have 1 high-chair and 2 booster seats.

Can I bring my own vendors to my child’s party?

That depends on your party package:

    •    Express or Buzz Parties: Outside vendors are not permitted.

    •    Premium Parties: Vendors must be approved by Hive Management.

    •    Ultimate Parties: Outside vendors are welcome.

Any individual providing a professional service (including but not limited to balloon artists, backdrop display designers, dessert table designers, florists, face painters, ice cream and cotton candy carts, entertainers, etc.) is considered a vendor — even if they are a family member or friend.

Additional fees will apply if vendors are not approved in advance, if any damage occurs, or if excess mess or cleanup is required beyond standard party breakdown.

In the event of a vendor policy breach, the card on file will be charged a $250 vendor violation fee. If you’re considering a vendor and aren’t sure whether approval is needed, just reach out — we’re happy to help!

Are there any restrictions on decorations?

* Nothing can be taped to walls or wall art, including glue dots, strips, sticky tack, or any adhesive.

* Traditional piñatas (the kind you hit) are not allowed, but pull-string piñatas are fine.

* Balloons/Arches, or other decorations must be taken with you—The Hive does not dispose of balloons.

* You have a 30-minute window for setup. Need more time? Additional time must be booked in advance.

I want to bring a lot of decor (think Pinterest perfect), is this ok?

Just keep in mind that you have a 30-minute setup window for all decor, food, cake, and other party items. Also everything must be cleared by the end of your party. If you’re planning a more elaborate setup, please book an additional 30 or 60 minutes (available on Sundays only) or the Ultimate Party Package.

Can guests play or hang out in the space adjacent to our party space (our aftercare/camp space)? 

This space is available for Ultimate Party Package bookings or parties with 30+ children. 

I have some questions not on this list.

Please give us a call at (504) 410-5013, if you have any additional questions.